Privacy Policy

Last updated: April 14, 2026

    The short version: You upload your dog's vet records so we can generate a report. We use that data only to produce your report. We do not sell your data. We do not share it with third parties except as necessary to run the service (payment processing, secure analysis). You can request deletion at any time.
  

Who we are

Cogua Inc ("Cogua," "we," "our") operates cogua.pet, a canine biological age scoring platform. We're based in Texas. Questions: privacy@cogua.pet

What we collect

When you use Cogua, we collect:

Dog profile information - breed, age, weight, sex, activity level, diet, current medications and supplements
Veterinary records - PDFs, photos, or text you upload including lab work, visit notes, diagnoses, and treatment history
Payment information - processed by Stripe. Cogua never stores your card number
Email address - if you join a waitlist or create an account
Usage data - pages visited, time on site, actions taken, collected via Google Analytics and Facebook Pixel (if you consent)
Technical data - browser type, IP address, device type

How we use your data

To generate your dog's Paw Print Report
To send you your report and any follow-up communications you've requested
To improve the accuracy and quality of Cogua's analysis
To operate and improve the platform
To communicate with you about your account, subscription, or support requests
To comply with legal obligations

How your records are processed

Your uploaded records are processed through our secure analysis platform using third-party infrastructure operating under strict data handling agreements. We send only the information necessary to generate your report. Your records are not used for any purpose other than generating your Paw Print Report and are not shared with or retained by any processing partner beyond what is needed to complete your analysis.

Records you upload are stored temporarily during the analysis session. If you have an active subscription, records are retained to enable re-scoring as new data is added. You can request deletion at any time by emailing privacy@cogua.pet.

Who we share data with

Stripe - payment processing only
Analysis infrastructure - secure third-party processing used solely to generate your report, operating under strict data handling agreements
Netlify - website hosting and form submissions
Google Analytics - anonymized usage analytics (with your consent)
Facebook - anonymized conversion tracking (with your consent)

We do not sell your personal data. We do not share your dog's health data with pet food companies, insurers, pharmaceutical companies, or any other third party for commercial purposes.

Data retention

One-time report purchasers: your data is retained for 90 days after report generation, then deleted unless you request otherwise.

Subscribers: your data is retained for the duration of your subscription plus 30 days after cancellation.

Email addresses from waitlists: retained until you unsubscribe or request deletion.

Your rights

If you are a resident of the European Economic Area (EEA), the United Kingdom, or California, you have rights under GDPR, UK-GDPR, or CCPA/CPRA respectively. These include:

Access the personal data we hold about you and your dog
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Withdraw consent for analytics tracking at any time
Opt out of marketing communications

To exercise any of these rights, email privacy@cogua.pet. We will respond within 30 days.

California residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (we do not sell personal information). To exercise your CCPA rights, contact privacy@cogua.pet.

Cookies and tracking

We use cookies and similar tracking technologies for analytics and advertising with your consent. You can withdraw consent at any time by clicking "Decline" on the cookie banner or contacting us. Declining tracking does not affect your ability to use Cogua.

Children

Cogua is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us immediately.

Security

We use industry-standard security measures including HTTPS encryption, secure cloud infrastructure (Netlify, Cloudflare), and access controls. No method of transmission over the internet is 100% secure. We will notify you promptly in the event of a data breach affecting your information.

Changes to this policy

We may update this policy as the product evolves. Material changes will be communicated by email to subscribers and by prominent notice on the site. Continued use after changes constitutes acceptance.

Contact

Cogua Inc
Texas, United States
privacy@cogua.pet